Less paperwork.
Clinicians stay in charge.
AI agents for clinics, care providers and health-tech companies: intake, documents, scheduling and coding support, built around special-category data and with clinical decisions left to clinicians.
The rules you work under.
The regulations that shape an AI system in healthcare. A summary for orientation, not legal advice.
| Regulation | What it means for an AI system |
|---|---|
| GDPR Article 9Regulation (EU) 2016/679 | Health data is a special category. Processing it needs an Article 9 condition, such as explicit consent or the provision of health care, and processing on a large scale requires a data protection impact assessment. |
| MDRMedical Device Regulation (EU) 2017/745 | Software intended for diagnosis, prevention, monitoring or treatment can itself be a medical device. Under classification rule 11, software that informs diagnostic or therapeutic decisions is class IIa or higher and needs a notified body. |
| NIS2Directive (EU) 2022/2555 | Healthcare providers are among the sectors covered: cybersecurity risk-management measures and reporting of significant incidents, including those in the systems and suppliers you rely on. |
| EU AI Act, Annex IRegulation (EU) 2024/1689 | AI that is a medical device, or a safety component of one, and needs notified-body assessment under the MDR is high-risk from 2 August 2028. |
| EU AI Act, Annex IIIPoints 5(a) and 5(d) | AI used to evaluate eligibility for public healthcare services, or to triage emergency calls and patients, is high-risk from 2 December 2027. |
Agents we’d build for you.
ExamplesIllustrative starting points. Each one keeps a person in charge of the decisions that matter.
Patient intake
Collects history and the reason for the visit before an appointment, in the patient’s language, and puts a structured summary in front of the clinician.
Medical document processing
Classifies referral letters, lab results and discharge summaries and extracts them into your records system, with uncertain fields flagged for review.
Scheduling assistant
Handles booking, rescheduling and preparation questions, says plainly that it is an AI, and passes anything clinical to your staff.
Clinical coding support
Suggests codes from clinical notes for a coder to confirm, with the source text highlighted next to each suggestion.
Insurer paperwork
Assembles the forms and documents insurers ask for, so staff check and send rather than search and copy.
Medical AI is high-risk from 2 August 2028.
AI that is a medical device, or part of one, needing notified-body assessment is high-risk under Annex I from 2 August 2028. Emergency triage and access to public healthcare services are Annex III areas, from 2 December 2027.
Check where your system fallsCommon questions.
Is an intake or scheduling assistant a medical device?
Software that only handles administration, such as booking, or general communication with patients is generally not a medical device. Software that informs diagnosis or treatment can be, and then the MDR applies and the AI Act treats it as high-risk from 2 August 2028. We help you draw that line early; the final call belongs to your regulatory advisers and notified body.
How is health data protected?
Personal data is removed or pseudonymised before it reaches a language model where possible. Everything is hosted in the EU region you choose, encrypted at rest and in transit, access-controlled and logged. We work in your cloud accounts where possible, under a data processing agreement.
Tell us about one healthcare workflow.
Intake, documents or scheduling. One workflow is enough to start. We reply within 24 hours on working days.